Privacy Policy for Symmetry Health
This Privacy Policy describes how Symmetry Health, located at 1776 Independence Parkway, Suite 300, Dallas, TX, 75201, USA, collects, uses, and discloses information when you use our services. Symmetry Health is dedicated to providing a wellness homepage for adults 35+ with a daily health blog, lifestyle upgrades, product suggestions, and a user feedback feed, along with personalized recommendations, curated product suggestions, integration with wearable health technology, online wellness coaching, and digital content creation. Your privacy is paramount to us, and we are committed to protecting your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information in connection with the services we provide, which include your use of our daily health blog, personalized lifestyle recommendations, curated product suggestions, user feedback platform, integration with wearable health tech, online wellness coaching, and digital content creation.
- Personal Information You Provide: This includes information you voluntarily provide when you create an account, subscribe to our blog, participate in online wellness coaching, submit feedback, or interact with our services. Examples include your name, email address, age range, health-related interests (e.g., fitness goals, dietary preferences), and any other information you choose to share with us.
- Health and Wellness Data: When you opt-in for personalized lifestyle recommendations or integrate with wearable health tech, we may collect data related to your activity levels, sleep patterns, heart rate, and other relevant metrics. This data is collected with your explicit consent and primarily used to provide our core services.
- Usage Data: We automatically collect information about how you access and use our site, such as your IP address, browser type, operating system, referral source, pages viewed, and the dates/times of your visits. This helps us understand how our services are used and how we can improve them.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. These are used to enhance your experience, analyze trends, and administer the site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
The information we collect is used to operate, maintain, and provide the features and functionality of our services, including:
- To provide and personalize your experience with our daily health blog and digital content.
- To offer personalized lifestyle recommendations and curated product suggestions.
- To facilitate online wellness coaching and administer our user feedback platform.
- To integrate with your wearable health technology, subject to your explicit consent.
- To improve and optimize our online platform and develop new features and services.
- To communicate with you, including to send updates and respond to your inquiries.
- To detect, prevent, and address technical issues and ensure the security of our services.
- To comply with legal obligations and respond to lawful requests from public authorities.
3. Legal Basis for Processing Personal Data Under GDPR
We process your personal data only when we have a valid legal basis to do so, including:
- Consent: Where you have given explicit consent for us to process your personal data for one or more specific purposes (e.g., for personalized health data processing).
- Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., providing online wellness coaching).
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by Symmetry Health or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
4. Sharing Your Information
We do not sell your personal data to third parties. We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services for us or on our behalf, such as hosting, data analytics, and customer support. These service providers will only have access to your information as necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may share your information for any other purpose disclosed to you with your consent.
5. International Data Transfers
Your information, including personal data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information, in compliance with GDPR requirements.
6. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where Symmetry Health relied on your consent to process your personal information.
7. Security of Your Information
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We implement both technical and organizational measures to safeguard your personal data.
8. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our services are intended for adults 35+. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise any of your data protection rights, please contact us:
- By mail: Symmetry Health, 1776 Independence Parkway, Suite 300, Dallas, TX, 75201, USA